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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keyonna Haywood

June 9, 2025

5  out of  5
rating by Keyonna Haywood
"I love Jessica and Megan they always here for me!!!!"
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James Leathers

June 9, 2025

5  out of  5
rating by James Leathers
"Good service. Friendly. Wanted to be accurate."
We responded:
"Thank you for sharing your experience, James! Thank you for your business and we are so happy that you are a part of our State Farm family!"
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Fei Chu

June 6, 2025

5  out of  5
rating by Fei Chu
"State Farm was very helpful in getting me quoted for a home and auto policy and walking me through the switch over and details of the policies!"
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Angelia Cathcart

June 3, 2025

5  out of  5
rating by Angelia Cathcart
"Megan was quick to respond and provided an excellent quote, which I went with."
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Ranita Hocutt

May 30, 2025

5  out of  5
rating by Ranita Hocutt
"First I would like to say that Eva the best and I love everybody else there as well 😊🥰😊I have had such a great experience with Jessica Ross State Farm. The staff are courteous, very knowledgeable, and found the best rate for my insurance needs. I hope to continue this relationship for years to come."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Jessica Ross State Farm. Our team takes pride in providing courteous service and finding the best solutions for our clients. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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DIANE PELZER

May 29, 2025

5  out of  5
rating by DIANE PELZER
"Thanking Jessica Ross and her associates who did everything possible in assisting with my automobile registration renewal. I will gladly recommend State Farm Insurance to anyone looking for their automobile. Keep up the great work!"
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Phyllis Stilwell

May 29, 2025

5  out of  5
rating by Phyllis Stilwell
"They are great people and very friendly I would recommend them to any one. They all takes care of all my needs ❤️"
We responded:
"Thank you for your kind words and recommendation! We're thrilled to hear that our team has been great to work with and provided you with friendly service. We're especially glad to hear that Megan has taken care of all your needs. Providing excellent customer service is our priority, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your wonderful review!"
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Jennifer Osborne

May 29, 2025

5  out of  5
rating by Jennifer Osborne
"Megan Clontz and Jessica Ross was great to work with happy to move my car insurance to her!"
We responded:
"Thank you for sharing your experience, Jennifer! I am happy that Megan was able to assist you with your car insurance!"
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Bri

May 28, 2025

5  out of  5
rating by Bri
"Megan is very nice, answers all questions and explains things in detail."
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Carolyn Lasater

May 23, 2025

5  out of  5
rating by Carolyn Lasater
"This State Farm office with Jessica Ross is THE BEST one to register with - look no further. This team of women is: professional, efficient, kind, smart, and attentive. I needed to submit insurance information to a bank, and Jennifer and Eva handled the matter instantaneously. Communication at this office is outstanding - always courteous and situations are handled immediately along with follow-up emails and calls. I have been a State Farm client my entire life and this is the absolute finest service I have ever received. I highly recommend Jessica Ross and her colleagues. Wonderful! Fabulous! Outstanding!"
We responded:
"Thank you for taking the time to write such a sweet and thoughtful review Carolyn. Jennifer and Eva are very dedicated ladies! "
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Valery Ayelov

May 20, 2025

5  out of  5
rating by Valery Ayelov
"Megan helped me get my car insurance figured out & has been the most helpful. Quick response and tun-around time, and very willing to help. She is great. Thank you so much Megan!"
We responded:
"Valery, thank you so much for sharing! We are so lucky to have Eva as part of our team and I'm glad she was able to help with your renters insurance!"
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Patricia Webster

May 20, 2025

5  out of  5
rating by Patricia Webster
"Jennifer is professional, kind, friendly and knowledgeable. It was very nice talking to her; she helped me with my problem very quickly and took action."
We responded:
"We are very thankful Jennifer joined our team! Thank you for the kind words! "
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Aaron Jones

May 8, 2025

5  out of  5
rating by Aaron Jones
"Jennifer is truly amazing. She is very knowledgeable and will always point you in the right direction when you have a question regarding your policy. The whole team is great. I’m proud to say I picked State Farm."
We responded:
"Jennifer has great care for everything she does and we are thankful she pours that out onto our customers. "
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David Leonard

May 6, 2025

5  out of  5
rating by David Leonard
"Very quick and fair. Megan is great"
We responded:
"Thank you for leaving a review. Megan has been an asset for many years! "
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Haley Jackson

May 6, 2025

5  out of  5
rating by Haley Jackson
"Always willing to answer my questions when I need it !"
We responded:
"Haley, we will always be here to serve you as long as you let us! "
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Cynthia Johnson

May 6, 2025

5  out of  5
rating by Cynthia Johnson
"Megan is AWESOME!"
We responded:
"We are so thankful for your review and great experience with Megan! "
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Frank Heckl

May 5, 2025

5  out of  5
rating by Frank Heckl
"Called with question about how to pay an insurance bill on my car and ask about two other State Farm bills in another state...Jennifer was able to use my credit card on file here in NC to pay all three very quickly. Next bill I receive I will call Jennifer and she will use my card on file to pay it for me. No more on line hassles or writing and mailing checks!"
We responded:
"Thank you Frank! Jennifer loves taking care of you! "
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Maya Atkins

April 30, 2025

5  out of  5
rating by Maya Atkins
"Eva is very attentive and always completes my requests in a timely manner!! She’s amazing 10/10!"
We responded:
"Maya, I am so glad Megan was able to assist you with your insurance needs and questions! Megan is a valuable asset to our office, and we appreciate her attention to detail and wisdom. Welcome to our State Farm family, Maya!"
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Dominice Hammonds

April 29, 2025

5  out of  5
rating by Dominice Hammonds
"You ladies are great!"
We responded:
"Thank you Dominice for taking the time to leave us a review! "
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Demeturis Jefferies

April 25, 2025

5  out of  5
rating by Demeturis Jefferies
"Excellent service I would definitely recommend Jessica goes above and beyond,Thanks"
We responded:
"We appreciate your loyalty Demeturis. "
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Terica Drake

April 15, 2025

5  out of  5
rating by Terica Drake
"She is always willing to make sure you u understand your policy. She returns your calls in a timely manner. She very nice and caring."
We responded:
"Now that's what I am talking about! :) "
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Gena Williams

April 11, 2025

5  out of  5
rating by Gena Williams
"I appreciate the incredibly service you provide for me."
We responded:
"it is really hard to find good service anywhere these days so that is a giant compliment. We take pride in this area. "
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Xavier Watson

April 10, 2025

5  out of  5
rating by Xavier Watson
"Well words can’t describe how Great my experience was, but here I go -shes so patient if you don’t know something, she’ll give you her. -She’s gonna call once she get your message and she will make sure everything your concerned about is handled before ending the call. Truly a professional."
We responded:
"We love that your business is handled this way and we love you! "
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Brooke Wingo

April 1, 2025

5  out of  5
rating by Brooke Wingo
"She went above and beyond. Couldn't be happier with my experience."
We responded:
"Thank goodness people are still willing to treat customers with care! We love loving on you. "
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C Will

March 24, 2025

5  out of  5
rating by C Will
"Very professional and courteous"
We responded:
"That is amazing that you found our service to be to this level. We appreciate the time you took for this review. "