
State Farm® Insurance Agent Jessica Ross
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Black
August 9, 2025
"I've always been able to reach them anytime I needed him and they've always been very helpful"
Blessed Mary
August 8, 2025
"What can I say! Nothing but positive experience with Megan!! She and Jessica Ross treated me like family when I first switched to State Farm and they continue to do so each time I contact them with any concerns. Simply the best! Thank you so much Megan! You've got a customer for life. I hope I never have to switched from State Farm. More referers coming your way from Me!🙏🏾🙏🏾🙏🏾 Mary T."
John Currier
August 7, 2025
"I've been a customer of State Farm for 37 years and with the Jessica Ross agency for the past 10. I continually receive great customer service from everybody there, especially Megan and Eva who have helped me with numerous insurance needs"
Mr. Wilson
August 6, 2025
"I’ve been with state farm over five years and I can say that it has been an absolute fantastic experience! Eva is top-notch she’s done so much for me over the years very professional very knowledgeable extremely caring, hands-down Best agent ever!! I would recommend Jessica Ross state farm Charlotte to any and everyone without hesitation!! Thanks for everything guys keep up the Great Work!"
Double Tap
August 6, 2025
"Has been very great with me and my family, always working to help us anyway possible."
Mark Campbell
August 6, 2025
"Understood my issues and are working with me until I can get them resolved."
Deshae McClain
August 4, 2025
"Megan was 10/10 thank you"
Stephanie Wilson
August 2, 2025
"I want to give five stars to even Eva k n i ght very helpful very polite and takes care of business and very sweet and outgoing"
Aundrea Wilson
August 1, 2025
"Eva, Was was very helpful ! Great communication and staying in touch I had issues and she went above and beyond to save me money! I'm grateful! Aundrea ( small business owner)"
Tiffany Crump
August 1, 2025
"Had an amazing experience with Hunter. He was so professional, knowledgeable and helpful. Thank you for your help!"
Hannah Herrick
August 1, 2025
"Jessica Ross State Farm Insurance Agency has been the absolute best in helping me with all my insurance needs. Hunter has been especially helpful in walking me through what coverage I need and getting me the best plan possible. Would recommend them to any one in need of insurance!"
Byron Self
August 1, 2025
"Great service love this office"
Armando Coto
August 1, 2025
"Eva is a great person she was very kind and helpful with all the info that i needed."
Hugo Campos
August 1, 2025
"love doing business with Eva great person"
Keith Lewis
August 1, 2025
"Eva quickly and easily handled my policy issues within a few minutes. She’s the best"
Tony Stinson
August 1, 2025
"I called the other day after hours from the car dealership and Eva had already went home for the day but immediately got on her computer from home to take care of my new car purchase -Thank You so much Eva you are the best"
Michael Knight
August 1, 2025
"This office is so kind ,responsive and always willing to go above and beyond to take care of all my insurance needs"
"Mike, we are so grateful for your many years of business ."
Brian Trainum
August 1, 2025
"Been with these guys for a long time now. Never had a claim so can’t speak to that but I enjoy every call I’ve had with them. They always ends with me feeling heard and my questions answered."
shantae thomas
July 31, 2025
"Megan, Jessica, and Eva are the best. Very helpful and handled all my documents for me while I was able to stay focused at work. She even got my policy lower than other agency. I appreciate each lady so much from handling my car insurance, life insurance and homeowners insurance. Please check them out!!"
"Dear Shantae, Thank you for your fantastic 5-star review! We're so glad to hear that Megan was able to assist you effectively while you focused on your work. It's great to know she not only handled your documents but also secured a better policy for you. We truly appreciate your kind words and are proud to have her on our team. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again!"
May Jiang
July 29, 2025
"Thank you for the help Eva! You are the best."
Chelsea Ecuyer
July 24, 2025
"Hunter is amazing! He helped me out today with DMV paperwork and got it taken care of in less than 5 minutes. Every time I talk to him he is always so nice!"
John Spacher
July 24, 2025
"Megan was an amazing help getting things takend care of for my policy and helping me understand items in it."
"Thank you for sharing, John! We greatly appreciate you and your business!"
Jay Scott
July 24, 2025
"After 30+ years with another insurance company, it was time for a change! What a blessing to work with Megan at Jessica Ross State Farm Agent at their new location in Matthews right across from the Post Office. We have switched all our vehicles over to State Farm and our home too! Megan was welcoming, very knowledgeable, and explained everything in detail. She answered my questions with clarity and best of all, saved me money on my premiums! I highly recommend these folks if you are looking for new insurance, updating your current coverage, or like me, switching to a new insurance company all together."
"Jay, thank you so much for taking the time to leave such a detailed review! I am thankful Megan could take care of you with a high level of service. We look forward to growing with you! "
Alicia Mckoy
July 24, 2025
"Love them!! Always there to help when you need it."
"Thank you Alicia for taking the time to leave your review. We appreciate your business. "
Chris Herrick
July 23, 2025
"Hunter was awesome helping us with our insurance needs. Very professional and knowledgeable with all our questions."
"We are thankful for having Hunter on the team. He looks forward to helping people manage risk and recover from the unexpected. "