State Farm® Insurance Agent Jessica Ross

"Skye was courteous and professional."

"Jessica Ross was very helpful, patient and assured me I’m under good coverage. I appreciate her giving me answers to all the questions I had. She was awesome and knowledgeable !"

"Great initial experience with Megan Clontz and Brittany Freeman. I requested to move my policies and account to this agency from another one because I wasn’t happy with the service at the other agency. It’s only been a week and I couldn’t be happier. They’ve reviewed all my policies and identified some opportunities for savings as well as some areas I needed to increase coverage. All in all a great first impression!"

"Megan is great! She's highly responsive, knowledgeable and fun to deal with. She knows her stuff and gives great advice. If you can, use her. I highly recommend it!"

"Megan was very helpful and informative and got me the best rate possible!"

"Megan was super helpful & saved me a lot of money!"

"Megan Clontz was extremely helpful with answering whatever questions I had. I found her to be very knowledgeable and also practical in her recommendations. I would recommend her to anyone looking for insurance, in any capacity. Thank you Megan."

"Excellent service! Megan Clontz is friendly, responsive, and very helpful, she is knowledgeable, and professional. I highly recommend them to anyone looking for reliable insurance assistance."

"I enjoyed the time I had on the phone with this State Farm. I have been with state farm for years and noticed this branch really cares for their customers. Sky really helped me out and I would definitely consider this for anyone in the Matthews/Charlotte surrounding area."

"sky was super nice and helpful! definitely made my experience here enjoyable!"

"Eva was wonderful to speak to! She made everything super easy and was just lovely all around, thank you!"

"Amazing Services!!!!!"

"Very Welcoming and professional! I was very frustrated transferring from another state and I was provided the best customer service ever. The ladies in this office ROCK! Thank you so much for your compassion and promptness meeting my needs. Faith was the sweetest as she stole my heart 🐾"

"Eva was an absolute pleasure to work with. She was warm, professional, and incredibly helpful throughout the entire experience. Her dedication to providing outstanding service and making customers feel valued truly sets her apart. Thank you for all your help, Eva!"

"Eva was beyond helpful! Loved talking with her! She made all the questions I had look so easy! Thank you!"

"Eva was super nice and personable! She made everything easy to understand and was so funny! Loved chatting with her!"

"Eva went above and beyond to provide excellent customer service. She was knowledgeable, attentive, and genuinely cared about making sure I had a great experience. Her kindness and professionalism made a lasting impression. Highly recommend working with her!"

"I reached out to state farm for the first time for a little more information, I was talking to sky, she was so very professional, knowledgeable, and incredibly helpful throughout the entire process. she took the time to answer all of my questions, explained everything clearly, and made sure I felt confident in my decisions. thank you sky! it’s always nice to talk to someone who is willing to help & shows how much they really love their job!"

"She was a very nice and patient person. Great personality and has very good customer service skills!!!
Thank You again Megan!"

"Sky Brown is so polite and a pleasure to talk with on the phone. Keep up the good work"

"I spoke to a young lady named Sky. She was very nice and helpful."

"I had a great experience at State Farm. The person at the front desk, Sky was super nice and enjoyable to talk to, she was super welcoming and super helpful from the moment i walked in. She made the process easy and enjoyable"

"Eva was incredibly helpful and made the entire experience a positive one. She took the time to address my concerns, explain my policy clearly, and ensure I felt comfortable with my coverage. Her friendly attitude and dedication to great service truly stood out."

"Sky was extremely helpful! She answered all my questions and was able to point us the right direction!!"

"I was very pleased after I got off of the phone with Sky. I feel like it's rare to find friendly people in customer service anymore! She was great!"