State Farm® Insurance Agent Jessica Ross

"Great staff and outstanding customer service. I would definitely recommend them to family and friends for sure."

"Just called to have that dreaded convo about pricing out and switching over all of our insurance policies to a new company. Working with Megan Clontz from this Matthews office was such a delight. She was very patient, informative and helpful with all of my questions and concerns and made this process so much easier."

"I have been with State FARM for a few years now. I love having a personal agent's that I can call text email when something wrong or to make payments especially with my work schedule they have auto pay renters and life insurance so your family will also be taken care of. They works with my needs and wants for the best price, single multiple car and house Bundles and I got to chose what week and day I wanted my bill to be due ea h month. Very Friendly company makes you feel like your apart of the family warm and loving positive attitudes. They are always here to help. They go above and beyond. I recommend them to anyone.I adore my agents at Jessica Ross & state farm!!"

"Great customer service and she really helped me out in a timely matter. Thank you so much for helping me save money. lol"

"Megan did a great job taking care of my car insurance. Was a easy transition and I would highly recommend working with Megan"

"The best insurance place I know.Thanks to Megan she is absolutely fantastic, she helps anyway she can doing hard times and the prices are reasonable. You want regret going with State Farm"

"Eva is always available , quick, efficient and honest. She’s a reason I have State Farm"

"After 15 years with Erie, I started shopping around for home and auto insurance due to steadily increasing rates. I contacted several big-name companies and provided the same information and declarations to every agent. Megan Clontz stood out immediately because she actually listened. While other agents tried to make their quotes look better by changing coverage or increasing deductibles (or simply pushing their product of the month), Megan was honest and transparent, matching my current coverage exactly as requested. She was professional, easy to work with, clearly explained my options, and even suggested additional products that could benefit my family without any pressure. I highly recommend Megan and this State Farm office."

"I set up a new homeowner policy with Megan and she was awesome. She followed up with me over six months ago this while I was shopping for new Auto Policy and she was superb! Highly recommend!"

"Very friendly and helpful. Than you!"

"Megan was amazing. She was so helpful and very informative. I am very pleased and will definitely recommend to my family and friends"

"Jessica Ross was such a great person and she gave me the whole break about my insurance and I grateful that she had called me. I was able to get some insurance for my car."

"Megan was very prompt and nice, she made getting insurance extremely easy and affordable. I recommend them to who is looking for insurance."

"Megan was great with following up with me. My schedule is busy and she made the process pretty quick and easy! She was able to quote a great deal for exactly everything that I needed. She was also very kind!"

"Megan was amazing to work with, very prompt, efficient, and she handed the quotes back within the same day! Can’t say enough good things about her. Very pleasant to work with and would recommend her to anyone!!"

"❤️❤️❤️❤️Megan Clontz, From State Farm Has Been a big help with me and my family thru the insurance process for Our vehicles,She is exceptional and also altruistic about her customers and the service she provides..Even with bumps and turns that have occurred in my life,She is always there even with cards and heartfelt messages ❤️❤️❤️ Thank You Again Megan for the Excellent Job you have done and are continuing to do ❤️🌹❤️🌹❤️🌹❤️"

"We are very pleased with Megan's assistance in changing our car and homeowners insurance. She is professional, knowledgeable and kind. Thank you!!!"

"Jessica, Eva, and Megan have taken excellent care of my family and I, insuring our cars and homes, for the last 15 years. One thing I really appreciate about them is that when I need something, a copy of a document or an answer to a question or a quote for new coverage, they respond to my emails super quickly and thoroughly. If you want insurance with personal touch and great communication, rather than dealing with an offshore call center, I highly recommend this office to you!"

"Very pleasant experience . The process was easy and smooth . Thank you ."

"If I have a problem, all I have to do is call. It's handled immediately. Great staff! !"

"Megan was super nice and very helpful. The process was super fast and easy. Thanks for all your help!"

"I had a wonderful experience working with Megan Clontz this morning while starting up a new car insurance policy. She clearly communicated every detail, making the process simple and stress-free. Megan was extremely kind, helpful, and knowledgeable, and she went above and beyond to help turn my stressful morning around:) Thank you Megan for your amazing customer service and expertise!"

"Very patient organized, open-minded and very helpful with your situation… just truly getting things done for the better good and going above and beyond to exceed the customers goal and pointing out extra things that the customer may not even see for future preferences or discount rating anything to help the customer I love it here."

"Megan was great and set me up with insurance quickly and easily! I have been with State Farm for a while but new to the greater Charlotte area and it was a breeze to get insured. Thank you Megan!"

"Megan was very sweet and professional. I contacted her and within 24 hours she got back to me, was respectful and attentive. Very pleased with the service and looking forward to working with her as my new agent."