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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Bristol

November 20, 2024

5  out of  5
rating by Jason Bristol
"Megan was amazing to work with, very prompt, efficient, and she handed the quotes back within the same day! Can’t say enough good things about her. Very pleasant to work with and would recommend her to anyone!!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience working with Megan. Her promptness and efficiency are truly commendable, and we’re glad she was able to provide you with quotes so quickly. Your kind words and recommendation mean a lot to us! If you ever need assistance in the future, please don’t hesitate to reach out. "
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Steven Sokolowski

November 19, 2024

5  out of  5
rating by Steven Sokolowski
"I recently had an issue and wasn't sure if my insurance would be of help. After contacting who I thought was my actual agent Jessica she helped me understand my policy better and informed me that I had nothing to worry about. The women who I thought was Jessica turned out to be a women named Megan. Megan did a fantastic job in answering my questions and was very patient with me and anything she didn't know she found out. So Megan thank you very much and Jessica thank you for hiring Megan if that was you who did."
We responded:
"Thank you Steven for the kinds words!"
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Reggie M

November 14, 2024

5  out of  5
rating by Reggie M
"Brandon was great at finding me an awesome insurance policy with State Farm for my automobile. He even suggested a Life Insurance policy and that’s something I really look forward to checking out! I’m completely satisfied with how professional the transaction proceeded."
We responded:
"Thank you for your fantastic review! We're so glad to hear that Brandon was able to help you find the perfect auto insurance policy with State Farm. It's great that he also introduced you to the benefits of a Life Insurance policy—it's always a good idea to explore all your options. Your satisfaction and the professionalism you experienced are incredibly important to us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!"
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Brandon C

November 13, 2024

5  out of  5
rating by Brandon C
"One of the best decisions I've ever made for myself and my business was coming to Jessica Ross' agency. Specifically Megan has been outstanding to work with. Don't go anywhere else but here."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your experience with our agency has been so positive. Megan will be delighted to know that you appreciate her efforts. Your satisfaction is our top priority, and we're committed to helping you and your business succeed. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to continuing our partnership!"
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juan delgado

November 7, 2024

5  out of  5
rating by juan delgado
"I can say Meagan you are one of the million insurance companies I ever work with that save me money you are a blessing I can say I will recommend Meagan to anybody especially friend and family thank so much Meagan your the best"
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear that Meagan was able to help you save money and provide you with a positive experience. Your recommendation means the world to us, and we’re grateful for your trust in our team. If you or your friends and family ever need assistance, please don’t hesitate to reach out. We’re here to help! "
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Jill regenthal

November 6, 2024

5  out of  5
rating by Jill regenthal
"Jessica Ross and State farm have been so amazing to me for years! Highly recommend!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with our State Farm team. Your recommendation means a lot to us, and we’re grateful to have you as part of our State Farm family. If there’s anything more we can do for you, please don’t hesitate to reach out!"
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Tiffany Akomani

November 4, 2024

5  out of  5
rating by Tiffany Akomani
"Eva is truly remarkable; her patience and friendliness make all the difference. I genuinely appreciate her warm personality. It’s becoming rare to encounter such outstanding customer service these days. I wholeheartedly recommend Jessica Ross as an insurance agent to anyone in need. Thank you, Eva, for everything you do; your support means so much to me."
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear about your positive experience with Eva. Her patience and friendly demeanor truly sets her apart, and we’re glad you felt that warmth during your interactions. Your recommendation means the world to us, and we’re grateful to have clients like you. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Jessica Ross State Farm!"
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Beverly Weathers

October 30, 2024

5  out of  5
rating by Beverly Weathers
"We had a great experience with Megan Clontz with State Farm. She was very helpful and made everything so easy for us to bundle home and auto. We saved quite a bit of money!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that you had a great experience with Megan Clontz. It's wonderful to know that she was able to help you bundle your home and auto insurance while saving you money. Our team is always here to make the process as easy as possible for our clients. If you need anything else in the future, please don’t hesitate to reach out. We appreciate your support!"
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Shanna Neal

October 29, 2024

5  out of  5
rating by Shanna Neal
"Megan was awesome! Easy quick and efficient. Gave me details and no sugar coating. I love straight to the point type of transition"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Megan provided you with a quick and efficient experience. We believe in being straightforward and transparent, and it's great to know that you appreciated that approach. If you need any further assistance or have questions in the future, don't hesitate to reach out. We’re here to help!"
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Ranita Hocutt

October 29, 2024

5  out of  5
rating by Ranita Hocutt
"I have had such a great experience with Jessica Ross State Farm. The staff are courteous, very knowledgeable, and found the best rate for my insurance needs."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Jessica Ross State Farm. Our team takes pride in providing courteous service and finding the best solutions for our clients. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Darius paynter

October 27, 2024

5  out of  5
rating by Darius paynter
"Very easy experience"
We responded:
"Dear Darius, Thank you for your fantastic 5-star review! We're delighted to hear that you had a very easy experience with us. Our goal is to make every interaction as smooth as possible, and it’s great to know we hit the mark. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!"
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Joncier Jordan

October 25, 2024

5  out of  5
rating by Joncier Jordan
"She is an awesome agent. Professional and excellent customer service"
We responded:
"Hi Joncier, Thank you for the amazing 5-star review! We're thrilled to hear that we provided you with awesome service and excellent customer service. Your feedback means a lot to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!"
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Triva Caple

October 24, 2024

5  out of  5
rating by Triva Caple
"I want to express my gratitude to Jessica for connecting me with Megan regarding a business liability insurance policy. The entire process was incredibly streamlined and straightforward, thanks to Megan's efforts! She was very thorough, and within hours, I had the policy in place. Megan even went the extra mile by providing me with a Certificate of Insurance (COI) shortly after I requested it. I truly appreciate seeing professional women succeeding in the workforce!"
We responded:
"Dear Triva, Thank you so much for your wonderful 5-star review! We're thrilled to hear about your positive experience with Jessica and Megan. It's fantastic to know that Megan's efforts made the process streamlined and efficient for you. We take pride in our team's dedication to providing excellent service, and your appreciation truly means a lot to us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
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shantae thomas

October 23, 2024

5  out of  5
rating by shantae thomas
"Megan was awesome. Very helpful and handled all my documents for me while I was able to stay focused at work. She even got my policy lower than other agency. I appreciate her so much."
We responded:
"Dear Shantae, Thank you for your fantastic 5-star review! We're so glad to hear that Megan was able to assist you effectively while you focused on your work. It's great to know she not only handled your documents but also secured a better policy for you. We truly appreciate your kind words and are proud to have her on our team. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Kelsey

October 23, 2024

5  out of  5
rating by Kelsey
"10/10 recommend Jessica from State Farm for all your insurance needs"
We responded:
"Hi Kelsey, Thank you so much for your glowing 5-star recommendation! We're thrilled to hear that Jessica provided you with excellent service for your insurance needs. Your support means a lot to us, and we truly appreciate you spreading the word. If you ever need anything else, don’t hesitate to reach out!"
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tonia McLaughlin

October 22, 2024

5  out of  5
rating by tonia McLaughlin
"I love how Mrs J and Eva helps me they are the hear I have came across having insurance for so many years"
We responded:
"Hi Tonia, Thank you for your wonderful 5-star review! We're so glad to hear that Janna and Eva have made such a positive impact on your insurance experience. Their dedication and support truly set us apart. We appreciate your loyalty and are always here to help whenever you need us!"
Profile photo of Bella G

Bella G

October 22, 2024

5  out of  5
rating by Bella G
"I was in the market for some car insurance and received help from Janna. She was so kind and patient, and funny. She did help me get an amazing rate and I will recommend her to my friends and family. Thank you again for the help Janna!"
We responded:
"Hi Bella, Thank you for your fantastic review! We’re so glad to hear that Janna was able to assist you with your car insurance needs while making the experience enjoyable. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, don't hesitate to reach out. Thanks again for choosing us!"
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April Starling

October 22, 2024

5  out of  5
rating by April Starling
"I can’t thank Eva enough. All I have to do is call her or if their is and issues or something changes like my address she is on point more than me cause I forget to call and make the changes."
We responded:
"Hi April, Thank you so much for your wonderful review! We're thrilled to hear that Eva has been such a reliable support for you. It's great to know she’s staying on top of things and making your experience easier. If you ever need anything else, don’t hesitate to reach out. We’re here to help!"
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Aimee Williams

October 22, 2024

5  out of  5
rating by Aimee Williams
"I just want to say, Janna helped me out so much she is kind, takes her time to talk with you.. It was a pleasure speaking with her. If you need any help ask for Janna.."
We responded:
"Hi Aimee, Thank you for your kind words! We’re so glad to hear that Janna was able to assist you and that you had a great experience. She truly is an asset to our team, and we appreciate you taking the time to share your feedback. If you need anything else in the future, don’t hesitate to reach out and ask for Janna!"
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Megan Cook

October 22, 2024

5  out of  5
rating by Megan Cook
"Janna was so helpful with my inquiries and all my needs. I will definitely be asking for her the next time I reach out. Very professional and helpful company to work with."
We responded:
"Hi Megan, Thank you so much for your wonderful 5-star review! We're delighted to hear that Janna was able to assist you with your inquiries. Your feedback means a lot to us, and we’re thrilled to know you had such a positive experience. We look forward to serving you again in the future! Best regards, Jessica Ross State Farm"
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Laura Oviedo

October 22, 2024

5  out of  5
rating by Laura Oviedo
"Megan was amazing :) very friendly and comprehensive. Thank you so much for all the help! Would definitely recommend"
We responded:
"Hi Laura, Thank you so much for your kind words! We're thrilled to hear that Megan provided you with such a positive experience. Your recommendation means a lot to us, and we’re grateful for your support. If you need any further assistance, don’t hesitate to reach out. Have a wonderful day! "
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Anne Marie Barton

October 18, 2024

5  out of  5
rating by Anne Marie Barton
"Eva Knight has been amazing to work with. I’m on my second renters insurance policy working with her. Any changes or needs I have had are quickly addressed. Makes my life easier!"
We responded:
"We are so thankful for your business and love Eva! "
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Wm Warren

October 16, 2024

5  out of  5
rating by Wm Warren
"Megan walked me through several different options before I decided to go with State Farm. I recommend her highly."
We responded:
"Thank you for giving us a chance. We love our customers. "
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Kate Iseman

October 8, 2024

5  out of  5
rating by Kate Iseman
"Megan was lovely to deal with and helped me set up my policies after moving to NC from out of state. She broke down cost/differences and ensured I had the best coverage. Everyone at this office, Megan included, have been pleasant and helpful."
We responded:
"We love our Megan. Thank you for your business. "
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Welde Dubar

October 4, 2024

5  out of  5
rating by Welde Dubar
"Megan was amazing. She was knowledgeable about the products and very patient. Thank you again Megan."
We responded:
"We appreciate your business. "